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Privacy

Privacy policy

Last updated: 12 June 2026

This site is operated by CDC Trading Limited (trading as We Buy Office Chairs), a company registered in England and Wales. Registered office: Haresfoot Farm, Berkhamsted, Hertfordshire, HP4 2SU. We are the data controller for any personal data you submit through this site.

What we collect

When you use the quote form we collect: your company name, contact name, email address, phone number, collection postcode, your indicated collection timeframe, and any notes or photos you choose to attach. We also collect the chair details you specify (model, quantity, indicative total).

In the background, the only measurement we run is advertising measurement via Google Tag Manager — and only if you press Accept cookies on the choice screen when you first visit. If you decline, no advertising or analytics cookies are set. Full details, including how to change your choice, are on our cookie policy page. Your IP address is briefly visible to our hosting provider for the technical purpose of serving the page and rate-limiting abuse, but is not stored by us.

Why we use it

We use the information solely to:

  • Quote your chairs and confirm a firm price.
  • Arrange collection logistics and pay you by BACS.
  • Reply to follow-up questions about your enquiry.

We do not use your details for marketing. We do not sell or share them with third parties for marketing.

Lawful basis

We process your data on the basis of (a) your request for a quote — taking steps at your request prior to entering a contract — and (b) our legitimate interest in operating an honest buyback service. If you go on to sell us chairs, we then process the data under the contract for that sale.

Who sees it

Your enquiry is delivered to a small number of trusted processors so we can actually receive and reply to it:

  • Resend — for delivering the enquiry email to our inbox.
  • Google Workspace — for receiving the email and (where applicable) logging the enquiry in an internal sheet.
  • Railway — for hosting this website.
  • Google — only if you accept cookies on the choice screen: advertising measurement via Google Tag Manager, so we know which adverts work. Google never receives your name, email, phone number or anything you type into the quote form. See our cookie policy.
  • Anthropic — only if you choose to use the "WeBuy Assistant" chat box on the site. Anything you type into that chat is sent to Anthropic (the AI provider) to generate the reply. We do not send your name, email, or phone number through the chat — those only flow when you submit the quote form. Chat transcripts are retained on our side for up to 90 days for quality review and then deleted. Anthropic does not use chat content to train their models.

These processors only see the minimum data needed to perform their function and are bound by their own data-protection terms. None of them use your details for their own marketing.

How long we keep it

If we don't end up doing business together, we delete your enquiry from active inboxes and internal logs within 12 months. If we do collect chairs from you, we retain a record of the transaction for 6 years as required by HMRC.

Your rights

Under UK GDPR you have the right to: access the personal data we hold about you; ask us to correct it; ask us to delete it; ask us to restrict or stop processing it; and complain to the Information Commissioner's Office (ico.org.uk).

To exercise any of these rights, email hello@webuyofficechairs.co.uk. We will respond within 30 days.

Security

The site is served over HTTPS. The form payload is sent directly from your browser to our server and on to the processors listed above. We do not store form submissions in any other location and do not back them up to third-party services.

Changes

If we materially change this policy we'll update the date at the top of this page. June 2026: we added Google advertising measurement, gated behind the cookie choice screen so nothing is set without your say-so — and we'll take the same approach with any future change.

Contact

Questions, requests or complaints about how we handle your data: hello@webuyofficechairs.co.uk or write to CDC Trading Limited, Haresfoot Farm, Berkhamsted, Hertfordshire, HP4 2SU.

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Contact

0208 150 1892 hello@webuyofficechairs.co.uk

CDC Trading Limited
t/a We Buy Office Chairs
Haresfoot Farm
Berkhamsted, Hertfordshire
HP4 2SU

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