Built around how FM teams actually work. Single point of contact. PQQ + insurance pack on file. Multi-site portfolios. ESG-ready reports paste-able into your annual report. We invoice whichever legal entity your finance team needs.
We have spent enough time across the table from FM teams to know what makes the difference between a useful supplier and an annoying one. The useful suppliers send the PQQ before you ask. They invoice the right legal entity first time. They don't book a call when an email will do, and they don't send a generic email when the situation needs a call. They give you a number for ESG that you can paste into your annual report. We try to be the useful one.
We invoice the legal entity your finance team specifies. Parent group, holding company, specific subsidiary — tell us the entity name and VAT number when booking, and the paperwork is right first time. No two-week back-and-forth on which company name goes on the invoice.
Named project lead from quote through BACS through ESG report. No call-centre, no ticket numbers, no "your case has been escalated". Email goes to a single inbox, you get an answer within the working day, every time.
Common supplier onboarding forms (Achilles, Sedex, Constructionline, NQA) we are familiar with and turn around within 48 hours of receipt. Insurance certificates (public liability, employer's liability, motor fleet, professional indemnity) shared within an hour of asking — tell us your risk-team minimums and we will confirm coverage upfront.
For accounts likely to clear >1,000 chairs across the year, we set up a portfolio agreement: fixed price book for 12 months, direct booking link for each of your site managers, consolidated invoicing, single ESG report covering all sites. No retainer fees — we earn on the per-chair rate.
kg-CO₂e avoided per chair, total kg diverted from landfill, refurb / resell / recycle / energy-recovery split. DEFRA emission factors plus manufacturer life-cycle assessment data where published, methodology disclosed alongside the figures. Suitable for B-Corp, BREEAM, SECR, GRESB and TCFD-aligned reporting.
Most FM accounts start here. You have a clearance or relocation, we quote, we collect, we BACS. No master agreement, no monthly fees, just the buyback rate × chair count + compliance pack.
For accounts likely to clear >1,000 chairs across the year, we move to a portfolio agreement. Fixed price book held for 12 months. Master MSA / DPA in place. Site-level booking link for each of your FM site managers. Quarterly review meeting to roll up the numbers and feed into your annual ESG report. No retainer fee — we make our money on the per-chair rate, not on subscriptions.
We respond to public-sector and large-corporate tender frameworks for office furniture buyback / disposal. If you are running a tender for a multi-year framework, send the documents and we will turn around a compliant response.
Yes. We regularly run portfolio programmes across 3–8 UK sites for the same FM team. Co-ordinated through your single point of contact at our end and the PMO at yours. Same per-chair rates on every site, consolidated invoicing, single ESG report covering the whole portfolio.
Yes. We have completed PQQs for FM teams across financial services, professional services, and the public sector. Common forms (Achilles, Sedex, Constructionline, NQA, supplier-specific questionnaires) we are familiar with and turn around within 48 hours of receipt. Tell us upfront which framework you use and we will get the paperwork started in parallel with the quote.
Honest answer: we operate to equivalent management-system standards but are not currently UKAS-certified. If certification is mandatory for your supplier list, flag it upfront and we will be straight with you about timeline rather than fudge it. Many FM teams accept equivalents (e.g. Achilles + Sedex) for waste-related suppliers — happy to discuss.
We hold public liability, employer's liability, motor fleet and professional indemnity cover. Specific limits and certificates are shared on request — usually within an hour of asking. If your risk team has a minimum-cover threshold, send it across and we will confirm we meet it before quoting.
Yes. We invoice whichever legal entity your finance team needs us to — parent groups, holding companies, specific subsidiaries on the same buyback. Tell us the legal entity name + VAT number when booking and the paperwork is right first time.
Yes — for portfolio FM accounts we hold a fixed price book, give each of your site managers a direct booking link, and consolidate invoicing to whichever entity your finance team specifies. Master MSA / DPA in place, no retainer or subscription fees — we make our money on the per-chair rate.
Per-job + annualised: total chairs collected, kg diverted from landfill, estimated kg-CO₂e avoided vs new manufacture (using DEFRA emission factors and manufacturer life-cycle assessment data where published), refurb-to-resell %, recycle %, energy-recovery %. Methodology is disclosed alongside the figures. Suitable for B-Corp, BREEAM, SECR, GRESB and TCFD-aligned reporting.
Each portfolio FM account gets a named project lead at our end who stays consistent across the relationship. No call-centre, no ticket numbers. For larger accounts, founder Chris Cassidy is the named PoC. We will introduce the PoC by name during the quote stage so you know who is on the line from day one.
We've spent fifteen years buying chairs and clearing offices for FM teams who needed it gone yesterday. We've sanded the friction off this process.
Paid out to UK businesses to date. BACS within 3 working days of collection — often same-day on smaller jobs. No invoicing hoops, no 60-day terms.
We pack, we lift, we load, we leave. Your FM team gets photos for their records, and a single line on a P&L. That's the whole job.
Refurbished and resold, or stripped for parts. Nothing fit for use ever sees a skip. ESG report-ready, weight + CO₂e figures included.
Most quotes are confirmed within an hour. Most collections happen the same week. The whole thing should feel easy — that's the point.
Use the calculator above, send photos, or book a free site visit. 60 seconds.
Anywhere in mainland UK. Single van or full clearance crew — we do all the lifting.
BACS within 3 working days of collection — often same-day on smaller jobs. Final quote confirmed against photos.
Thirty seconds for a number. Three days to a BACS transfer — often same-day on smaller jobs.
Or request a free written valuation